Name: Kristin St. Louis
Title: Client Services Director
How long have you been with LGBT Life Center?
I’ve been with the Life Center for a little over seven months now. 😊
Tell us a little bit about the work you do at The Center?
In my role, I oversee both the Medical Case Management team and Prevention efforts. My dedication lies in constantly improving client services, expanding testing initiatives, and increasing outreach within the community. Each day presents unique challenges, and I find fulfillment in the dynamic work of enhancing the lives of those in our community.
My goal is to elevate health and wellness in the community by leveraging the resources available at the Life Center. I am continually exploring new initiatives to ensure the best possible experience for our clients.
Tell us about a time you helped a client.
Our agency encountered a client facing a multitude of difficulties, including being undocumented, recently testing positive for a health condition, and dealing with unstable housing. The client and their partner were grappling with employment challenges and overall instability. Through strategic diversion and leveraging their strengths, we formulated a comprehensive plan for their well-being. Despite the geographical distance, I successfully facilitated employment opportunities, secured a new lease, and established connections with Rhode Island Health Department for ongoing care. The client, now in a more stable situation, expresses gratitude by reaching out weekly to thank our agency for the support provided. The fulfillment derived from knowing that the client feels safe and healthy adds an extra layer of satisfaction, underscoring the positive impact our agency has had on their lives.
What do you love most about your colleagues?
Our diverse team thrives in a challenging work environment, and what I find most delightful is the abundance of personalities that can collectively bring laughter to the table each week!
What do you love most about working at The Center?
I appreciate the distinctiveness of each team member, as their unique qualities significantly enhance our collective efforts in the community, making a meaningful impact.
Connect with us!
Sign up for our monthly newsletter by clicking here.